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1. What are the system requirements for E-Filing?

• Windows XP or Higher PC or Mac.
• Microsoft Word, Corel WordPerfect, and Adobe Acrobat PDF formats are supported.
• Internet Explorer 7.0 or above, Firefox 3.0 or above, and Safari 3.1.2 or above.
• The site does not officially support Chrome or Opera, but both may work. If not, please switch to an approved browser.

2. How can I access the E-Filing Portal?

View the Florida Courts E-Filing Portal. A username and password are required to access the system, and registration is available on the E-Portal website. Law Enforcement agencies need to contact the Florida Court Clerks and Comptrollers’ (FCCC) Help Desk to have an administrator set up access. FCCC can be reached via phone at 850-577-4609 or email FCCC. Registration in the portal covers all counties and circuits in the State of Florida.

3. Who do I contact if I have a problem E-Filing?

E-Filing problems should be directed to the Florida Court Clerks and Comptrollers’ (FCCC) Service Desk. Email the FCCC. For inquiries regarding the process, please contact the appropriate department.

4. What Administrative Orders and Directives is E-Filing operating under?

Specific attention to the Statewide Standards will prove especially useful for minimizing E-Filing effort in your office. You can read more on the Florida State Courts Electronic Filing Committee (EFC) website.

Additional Information

• AOSC09-30 established Statewide standards for electronic access
• AOSC10-7, rules for attorneys during E-Filing test periods
• Statewide Standards for Electronic Access to the Courts

5. Where can I find more information about E-Filing?

In addition to finding more information on the Florida State Courts Electronic Filing Committee (EFC) website, there are additional frequently asked questions on the Florida Courts E-Filing Authority web page. You can also access step-by-step training videos at the Florida Court Clerks and Comptrollers’ YouTube channel.

6. Can I use electronic signatures?

Check out the standards and rules that allow it. It could save you a few steps like printing, signing, and scanning; not to mention cost savings on paper, ink, and your time!

Resources

• Florida Supreme Court Standards for Electronic Access to the Courts (PDF) - Electronic Signatures
• Rules of Judicial Administration - Rule 2.515 Signature of Attorneys and Parties

7. What are the document standards when E-Filing?

The Florida Courts E-Filing Authority issued a Document Submission Standards to be followed in preparing documents for E-Filing through the E-Filing Portal. This document is available on the courts’ training manuals and materials page.

8. Why can’t we submit color images? Is it related to TIFF images?

You may submit color images, but any deviation of the standards may result in processing delays and could require documents to be resubmitted in black and white. Our systems use TIFFv4, which only supports black and white images as they take up less storage space.

9. Can cases be researched in the portal?

No. For Polk County, you can use the public records page or visit our offices to access case information via public view terminals.